Certificate in Catering Science & Hotel Management-6 months

This course is designed and dedicated to provide highest level of hospitality skills development training through high level of class programs theoretically or practically to an individual to become competent as hotel professional in accordance with Industry standards. This course is also designed in two dimensional focuses of ‘Technical Knowledge and ‘Hands on Experience’ leads to professional Excellency and positive attitude.

The course duration is for six months including one month industrial Exposure Training (IET) in some of the star category hotels within Bhutan. The course aim at developing skills, knowledge and attitude required for operations in front office, Food and Beverage operations and Accommodation operations in Hospitality and Tourism Sector.
 Module Title
 Learning Outcomes
 Nominal Duration
Preform front office activities
1. Identify basic information of travel and tourism concepts
2. Prepare tariff structure
3. Prepare Guest cycle phase
4. Reservation & Guest Registration procedure
5. Prepare methods of payment
6. Prepare Departmental Accounting and Guest Payment

 66 Hours
Perform food & beverage service operations in restaurant, bar & banquet
1. Verify food services areas & equipments
2. Prepare basic technical operation in restaurant & bar
3. Preparation & Service
4. Table exhibits/layout & service
5. Procedure for service of a meal
6. Social Skills

66 Hours
Perform Housekeeping Activities in Room Service Department
1. Identify Guest rooms
2. Serving Guest room
3. Bed making procedure
4. Cleaning of Guest rooms
5. Key and Kit control
6. Operating Routine systems

44 Hours
Perform application of computer in Hotel Industry
1. Basic windows operation
2. Operation of MS Word
3. Operation of MS-Excel
4. Operation of MS-PowerPoint

 44 Hours
On Job Training
  44 Hours