Troubleshooting
Khan Academy: videos not playing on Google Chrome
This is usually a hardware/driver issue. Here are two ways to solve this:
Make sure you have the correct and latest video driver for your computer.
-- OR --
Follow these steps (they are used to disable hard-accelerated video decoding):
In Google Chrome, type chrome://flags in the address bar.
Find the Disable hardware-accelerated video decode flag.
Click on Enable.
Click "Relaunch Now" to restart Chrome.
See the following screenshot (click to enlarge).
Seterra: error message when launching
Seterra requires a component called .NET to run properly. If you do not have .NET, you might get the following message: “The application failed to initialize properly(0×0000135)”. To install .NET, open C:\Sherig 2.0\Patches (or D:\Sherig 2.0\Patches) and double-click dotnetfx35 SP1.exe
Audacity: error message when launching
If you get error message “Application configuration incorrect”, install the “Microsoft Redistributable” package. To install, open C:\Sherig 2.0\Patches (or D:\Sherig 2.0\Patches) and double-click vcredist_x86.exe (for Windows 32-bit) or vcredist_x64.exe (for Windows 64-bit).
English-Dzongkha Dictionary
This DDC software does not work property on some computers running Windows XP. You might get the error "Run-time Error '339':Component 'MSCOMCTL.OCX' or one of its dependencies not correctly registered: A file is missing or invalid", or a similar error.
Dzongkha resources: Dzongkha fonts look strange (Windows XP)
If you see Dzongkha, but letters are stacked incorrectly (see example on the right side), the solution is to update Uniscribe.
In C: or D:, open folder Sherig 2.0\Dzongkha\Fonts and Keyboard\Update Uniscribe (for Windows XP)
Double-click file InstallUsp10Only.exe
For systems with Microsoft Word 2003 just click “update”.
Otherwise, click "Browse" and select file usp10.dll from the folder Update Uniscribe (for Windows XP). Then click “update”.
Ignore warning messages and do not insert your Windows XP CD.
Restart the computer